A focused executive diagnostic for companies with capable tools, active teams and too many important decisions still returning to the CEO.
What we examine.
We review the commercial objective, Shopify journey, growth channels, lifecycle communication, customer conversations, service operations, executive reporting and the automations that connect them. The purpose is to identify the constraint with the greatest operating consequence, not to score every tool.
Customer journey
Where intent is created, lost, recovered and converted.
System ownership
Who owns each workflow, metric, exception and escalation.
Data confidence
Which signals can be trusted for commercial decisions.
Executive drag
Which recurring decisions should move into a stronger operating system.
What you receive.
Executive system map
A clear view of the current stack, critical workflows, owners, dependencies and failure points.
Risk and opportunity map
The operational debt, commercial leakage and leverage points that deserve leadership attention.
90 day decision sequence
A prioritised roadmap that separates immediate controls, foundation work and optional optimisation.
Decision session
A focused working session to align on the starting system, scope boundaries and next action.
Who it is for.
The diagnostic is designed for CEOs, founders and senior operators running a Shopify centred business who already have some combination of marketing, service, analytics or automation tools in place. It is especially useful when activity is high but ownership, evidence or operating rhythm is weak.
The diagnostic is currently scoped by private briefing and is not available for direct checkout. Share the constraint and CEOpify will confirm whether this is the right starting point.