CEOpify Service Delivery Policy

Effective date: 2 September 2026

1. Digital and professional services

CEOpify supplies professional services delivered remotely unless the product page, proposal or accepted order says otherwise. No physical shipping charge applies to a service-only order.

2. How delivery begins

After an order is accepted, we will provide next-step instructions. These may include a discovery form, scheduling link, access request, content checklist, proposal or service agreement.

Work begins after the required payment, scope, access, content and approvals are complete. A payment or form submission does not by itself confirm that an engagement has been accepted.

3. Delivery methods

Depending on the service, delivery may include video meetings and workshops; reports, roadmaps and dashboards; configuration inside customer-owned platforms; themes, templates, automations and integrations; testing evidence and launch checklists; documentation, training and handover materials; and written support during an agreed period.

4. Timing

Product pages provide normal delivery estimates. Dates are confirmed after discovery and depend on customer access, content, approvals and third-party platform availability. We will communicate a material delay and provide an updated plan.

5. Access and security

Customers should use official staff, collaborator, partner or role-based access whenever available. Do not send passwords, one-time codes, full payment-card details, API secrets or unrelated confidential information by email or public chat.

6. Completion and handover

A service is complete when the agreed deliverables have been supplied, configured or handed over according to the accepted scope. Any review or acceptance mechanism must be reasonable and stated in the applicable order or service agreement. Customer silence does not waive statutory rights.

7. Support after delivery

Any included support period, service level, maintenance, monitoring or ongoing management will be described in the accepted order. Recurring support is not included unless expressly stated.

8. Physical products

If CEOpify later lists a physical product, that product page must state delivery regions, methods, costs, dispatch estimates, return address and any product-specific restrictions. This policy does not create physical shipping terms where none are offered.

9. Contact

Delivery questions can be sent to jon@lifecloneai.com. Include your order or proposal reference and the service concerned.